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    Support agent
    Online
    • Monday

      9:00 AM

      4:00 PM

    • Tuesday

      9:00 AM

      Today

      4:00 PM

    • Wednesday

      9:00 AM

      4:00 PM

    • Thursday

      9:00 AM

      4:00 PM

    • Friday

      9:00 AM

      12:00 PM

    • Saturday

      Closed

    • NJFP Self-Service

      Closed

      • You can reach our technical team during hours aligned with the Africa/Lagos Time Zone.

    Tell us!

    Provide detailed information about your issue, including the site/portal section and specific page.

    Show us!

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    Caution

    Ticket response times may take up to 2 business days.

    Response Time

    Support is available Monday to Thursday, 9:00 AM to 4:00 PM, Friday 9AM -12PM WAT (GMT+1). Tickets submitted on weekends or public holidays may face slight delays.

    Important Notice

    Tickets unresponsive for over two business days or unrelated to NJFP topics may be locked. Duplicate tickets for the same issue may also be locked. Thank you for your patience and cooperation!