This GRM is a collaborative problem-solving system established by the project to receive and address concerns about potential environmental or social harm caused by the project to its stakeholders. This GRM is intended to complement, not replace, formal legal channels for managing grievances, and stakeholders always have the option to use other, more formal alternatives, including legal remedies. If you feel the project is potentially causing you a grievance kindly contact us (the contact us should be an hyperkink to the "start here" button) explaining how you have been experiencing adverse social or environmental impacts caused by the project , we are committed to providing personalized assistance for every unique situation.
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